Terms and conditions of sale


The following text referred to as "general sales conditions" regulates the terms and the sales conditions of the products sold by Calzaturificio Beppe s.r.l. ("the products", hereinafter). Any agreements between Calzaturificio Beppe s.r.l and the third party ("the customers", hereinafter) for the sales of products are regulated exclusively by these General Conditions which form an integral part of any proposal, order and order confirmation. The sales conditions applicable to the order are those in force on the date of the order. Any modifications on payment terms or operations notwithstanding the General Conditions shall be valid only under written acceptance by Calzaturificio Beppe s.r.l.  These General Conditions are applicable to all Customers, except for some provisions applied to the Retail Customer exclusively (a "Retail Customer" is natural person buying products for purposes alien to business or professional activities). A "Retail Customer" is a customer who sends a purchase proposal without entering his/her own VAT number in the area where the customer's personal data is requested. Articles from 50 to 63 of the Legislative Decree no. 206/2005 are applied to the Purchase Agreements stipulated by Retail Customers. At any time and without notice, Calzaturificio Beppe s.r.l may modify the content of these General Conditions. The aforesaid modifications shall be valid from the date of the publication on the Website.

Purchasing process

The order sent by the Customer is considered as a contract proposal and entails the awareness and acceptation of these General Conditions. Calzaturificio Beppe s.r.l confirms the receipt of the Customer's proposal sending an automatic reply to the Customer's e-mailbox. This automatic e-mail only confirms the correct receipt of the proposal. The Customer may display the order in his/her login area. When the order is dispatched, the data displayed in the login area will be updated. Any Purchase Agreements stipulated between Calzaturificio Beppe s.r.l and the Customer is considered to be concluded after order acceptance. At its discretion, Calzaturificio Beppe s.r.l may accept or refuse the order sent by the Customer who may not complain or claim for compensation, in the event of non-acceptance of the aforesaid order. The order is considered to be accepted by Calzaturificio Beppe s.r.l if, within 48 hours after the order dispatch, the Client does not receive any further communication. In the event of order refusal, Calzaturificio Beppe s.r.l shall inform the Customer by e-mail.

By the order dispatch, the Customer declares to have read all instructions contained in the purchasing process and to accept both the General Conditions and the Terms of Payment described as follows.

Price of the products - Delivery costs - Product availability

The prices of the products are clearly displayed on the website and are VAT included. Further taxes or duties required by the applicable legislations for the importation of products are not included. In this case, the Customer shall have to clear custom operations paying the taxes and the duties required in the importing country (in addition to VAT).

At any time, the prices and the availability of the products displayed on the website are subject to modifications without notice, being understood that, for the pending and already accepted orders Calzaturificio Beppe s.r.l shall apply the sales conditions in force at the moment of the Customer's order dispatch.

The availability shown on the product sheets is not updated in real time, because the number of users accessing the website may vary the product availability during a specific day. For this reason, Calzaturificio Beppe s.r.l does not guarantee to deliver the purchased products immediately, although on the website they are displayed as available. In no case, Calzaturificio Beppe s.r.l shall be responsible for possible delayed deliveries.

In the event of delayed deliveries, Calzaturificio Beppe s.r.l commits itself to inform the Customer by e-mail. Before the order is shipped, the Customer may cancel or modify it, following the steps indicated in his/her login area. The shipping costs are clearly shown to the Customer on the website before the conclusion of the Purchase Agreement. They shall be added to the total amount of each purchase and depend on the terms of delivery, the terms of payment, the destination country as well as the total amount of the order.

If available, the visual representation of the products displayed on the website usually corresponds to their photo and is for illustrative purposes only. Calzaturificio Beppe s.r.l may not guarantee the exact correspondence between the picture shown on the website and the actual product (with particular reference to the product's chromatic features).

Online price errors. If we discover an error in the price of goods ordered or reserved, we will inform you as soon as possible (e.g. prior to the goods being despatched or in store prior to the collection of the goods). We will provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods you will receive a full refund.

By purchasing in this site, Calzature Beppe S.r.l. offers refund and/or exchange within the first 15 days of your purchase, if 15 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. The refund and or exchange can be accepted only if the product will not present any sign of usage or damage caused by the customer. In case of wrong size we will provide you the possibility to change the product with the correct size. Only If the product is not anymore available, we will offer you a total refund. Please note that we will refund you in 15 (fifteen) calendar days from the date we receive the returned products at the specified address. Any refunds made by us will be made using the payment method used at the time of the order; moreover Calzature Beppe s.r.l. (HALMANERA) reserves the right to withhold part of the price paid for amounts equal to any damage found on the products at the time of return. You will be refunded the amount paid for the product (s). If the product (s) has been shipped to countries outside the members of the European Union: we will not refund the related shipping costs. In other words, we will refund the cost of the products, excluding shipping costs for shipping outside the members of the European Union. All returns are subject to Calzature Beppe s.r.l. (HALMANERA) verification that the returned products are still in their original condition. We will only accept returns or replacements or refund requests exclusively for products purchased from the halmanera.it website. Please note that incomplete, damaged, worn, soiled or altered items will not be accepted and then sent back. If you need support or more information on Calzature Beppe s.r.l. ‘s return policy, please don’t hesitate to contact us. E-mail: shop@halmanera.it.